Credit Controller

Job Title: Credit Controller
Contract Type: Permanent
Location: Earlsfield
Salary: £24,000 to £26,000
Start Date: Asap
Contact Name: Sean Smith
Contact Email:
Job Published: about 5 years ago

Job Description

Do you love credit control, accounts and working for a company with excellent benefits and friendly colleagues? This is a fantastic opportunity to join a dynamic accounts department where you will have excellent career progression, working in a supportive friendly team with great colleagues. One of the leaders in their field, the company have been established for over a century and are steadily growing and acquiring similar businesses.     

Job Responsibilities 

Credit control

  • Dealing with queries by telephone and email, including liaising with other departments, to ensure they are brought to a satisfactory conclusion
  • Production of aged debtors reports
  • Cash allocations
  • Management of legal process for overdue debts, including preparing court statements
  • Attending court hearings and partaking in legal process for collection of debts
  • Following up debtors and ensuring customers pay within their agreed payment terms, chasing payments if necessary, as per the company’s debt collection procedure
  • Reporting to Financial Controller, Head of Finance and Finance Director

Ad-hoc Duties:

  • Deal with invoice, statement or account queries by phone and by email
  • Process payments, refunds and credits by following Company procedures
  • Carry out credit checks on new clients
  • Following company policies and procedures and developing and making recommendations where appropriate

Preferred Skills:

  • Must have excellent communication skills, both verbal and written
  • Willingness to getting involved in county court proceedings, including drafting legal statements (training provided)
  • Excellent interpersonal skills – to communicate effectively with customers, external contacts and staff in all areas of the business
  • Can set realistic deadlines and schedule time efficiently, prioritising tasks and resources
  • Can identify urgent decisions and is able to take responsibility when action is imperative
  • Able to deal with demanding customers in a calm and effective manner

Personal Attributes:

  • Flexible and adaptable to changing working requirements
  • Comfortable working under pressure in a busy environment and able to multi-task
  • Organised and methodical
  • Excellent attention to detail
  • Positive 'can do' attitude
  • Ability to work as part of a team

Salary £24,000 to £26,000

Working hours will be 9.00 to 17.30 hrs.


  • Holiday Entitlement - holiday entitlement is 28 days per annum inclusive of any public and bank holidays.  The holiday year is from 1st March to 28th February each year.
  • Pension Scheme - If eligible, employees will be automatically enrolled to the Pension Scheme from which is operated by Legal and General Insurance Group, and will have the right to opt out. Employees pay 1% and company will contribute 3% into their pension pot.
  • Private Healthcare - After two years continuous service employees will be eligible to join the Company Private Health Scheme.
  • Attendance Bonus - Employees will receive £50 monthly attendance bonus.
  • Bike Scheme - Will provide a bike Loan to all employees who ask to participate in the scheme.  Please speak to the HR department.