Do you love accounts and working for a company with excellent benefits and friendly colleagues? This is a fantastic opportunity to join a dynamic accounts department where you will have excellent career progression, working in a supportive friendly team with great colleagues. One of the leaders in their field, the company have been established for over a century and are steadily growing and acquiring similar businesses.

Job responsibilities:

• Dealing with invoice, statement or account queries by phone and by email
• Reconciliation of customer accounts
• Process payments (cheques & credit card), refunds and credits
• Process customer and account documents by reviewing data for deficiencies or duplications; resolving discrepancies by using standard procedures or returning incomplete documents to the managers for resolution
• Accurate customer data entry
• Maintain operations by following policies and procedures; reporting changes or improvements that may be beneficial
• Bank reconciliations
• Follow up process of direct debit collection

Skills:

• Previous accounts or office administration experience
• Excellent communication skills, both verbal and written
• Excellent interpersonal skills - to communicate effectively with customers, external contacts and staff in all areas of the business
• Good working knowledge of Microsoft Applications and IT systems

Personal Attributes:

• Excellent attention to detail
• Passion to learn and develop in their role
• Positive 'can do' attitude
• Ability to work as part of a team
• Confident and willing to work to a high calibre
• Comfortable working under pressure in a busy environment and able to multi-task

Salary £19,000 to £23,000

Working hours 8:30am to 17.30 hrs.

The company benefits are outlined below:

• Holiday Entitlement - holiday entitlement is 28 days per annum inclusive of any public and bank holidays. The holiday year is from 1st March to 28th February each year.
• Pension Scheme - If eligible, employees will be automatically enrolled to the Pension Scheme from which is operated by Legal and General Insurance Group, and will have the right to opt out. Employees pay 1% and company will contribute 3% into their pension pot.
• Private Healthcare - After two years continuous service employees will be eligible to join the Company Private Health Scheme.
• Bike Scheme - Will provide a bike Loan to all employees who ask to participate in the scheme. Please speak to the HR department.